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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Jones

April 23, 2026

5  out of  5
rating by Mark Jones
"I posted this but for some reason the staff was not able to see it. So I am repostingI highly recommend Marty Joiner’s State Farm office. Chad has been my main point of contact and he’s been excellent from day one—very responsive, easy to communicate with, and he explains coverage in a clear, no-pressure way. He gave solid advice on what made sense for my situation, helped me get a very competitive price, and followed through exactly like he said he would. I’ve been driving for about 40 years, and this has honestly been my best experience with an insurance agency. Any time I’ve needed something updated or had a question, it’s been handled quickly and correctly, without me having to chase anyone down. It’s refreshing to work with an office that’s dependable, organized, and truly takes care of their customers."
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Marta Delgado

April 3, 2026

5  out of  5
rating by Marta Delgado
"The most knowledgeable and prompt service I’ve ever had in insurance related matters…. Auto, life, homeowners, motorcycle, renters…."
We responded:
"Thank you Marta! We really appreciate your kind words and your business!"
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Charles White

April 1, 2026

5  out of  5
rating by Charles White
"I highly recommend!!"
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nicholas lobrillo

March 30, 2026

5  out of  5
rating by nicholas lobrillo
"Danielle was great and easy to work with. Had a quote ready for me in less than 10 mins. Purchased immediately."
We responded:
"Hey there! Thanks so much for the awesome review. We’re glad we could get you a quick quote and help you get set up right away. If you ever need anything else, just give us a shout! Appreciate you choosing us! 😊- Marty"
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Shane Grumbles

March 30, 2026

5  out of  5
rating by Shane Grumbles
"Chad is a pleasure to work with. He is very responsive and knowledgeable. I would recommend him to anyone for their insurance needs."
We responded:
"Shane, we are glad to hear you had a great experience with Chad. Thank you for your business. - Marty"
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Bradley Prince, Jr.

March 30, 2026

5  out of  5
rating by Bradley Prince, Jr.
"Misty helped out with all our insurance needs"
We responded:
"Thank you for your business! We're glad Misty could assist you with all your insurance needs. If you ever have any questions or need further help, feel free to reach out! - Marty"
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Sydney M

March 25, 2026

5  out of  5
rating by Sydney M
"The Marty Joiner team is always a great help! They are kind, responsive and a pleasure to work with. So happy to be their customer!"
We responded:
"Thanks so much for the awesome review! We’re really glad to hear you’ve had a great experience with our team. We’re happy to have you as part of our State Farm family! -Marty"
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Tera Bishop

March 17, 2026

5  out of  5
rating by Tera Bishop
"The office staff has always been kind and professional. They were patient when my husband’s truck was hit and compassionate when my father-in-law passed away and we had to settle his affairs. They are never too busy to take a payment over the phone when you find you’re up against the due date. If you are seeking the small town feel, the Marty Joiner office is a top pick."
We responded:
"Tera, thank you so much for your kind words! We’re really glad to hear that our team has been there for you during both the tough times and the everyday stuff. We always try to keep that small-town feel and make things as easy as possible. If you ever need anything else, don’t hesitate to reach out! - Marty"
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Chase Haws

March 4, 2026

5  out of  5
rating by Chase Haws
"Chad Jordan handles things quickly!"
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Sarah Barger

February 3, 2026

5  out of  5
rating by Sarah Barger
"We recently have moved our insurance to this office, the staff is unbelievably friendly to work with. Our apartment recently had some damages and it has been very easy to work with Danielle. She’s very prompt and timely in responding to my messages and texts. She makes a stressful situation a lot less stressful! I’ve always been happy with State Farm, and I’m very happy with this office. I came to meet some of the staff and they welcomed my toddler and were very accommodating."
We responded:
"Thank you so much for sharing your experience! We’re delighted to hear that Danielle and our team were able to provide prompt and friendly support during a challenging time. It’s wonderful to know that we could help make the process easier for you and your family. We truly appreciate your continued trust in State Farm and look forward to assisting you in the future. Please don’t hesitate to reach out anytime! - Marty"
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Matt C

January 30, 2026

5  out of  5
rating by Matt C
"Great communication and very easy transfer from my previous policy. Danielle made the whole process smooth, handled the paperwork, and answered all my questions promptly."
We responded:
"Thank you for your kind feedback. We’re pleased to hear that Danielle was able to make your policy transfer smooth and that your questions were answered promptly. We appreciate your trust and are always here to assist you with any future needs. - Marty"
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Arnita Hart

January 15, 2026

5  out of  5
rating by Arnita Hart
"Marg was absolutely a pleasure to work with . She answered my questions and explained the importance of the policy and what I needed to be safe on the road . Thank you for kindness and most importantly your patience. I highly recommend State Farm and this location to start your new policy"
We responded:
"Arnita, Thank you so much for your kind words! We're thrilled to hear that Marg was able to help and make the process smooth and clear for you. Your recommendation means a lot to us. If you ever have any questions or need assistance, don’t hesitate to reach out. -Marty"
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Judy Jeffers

January 14, 2026

5  out of  5
rating by Judy Jeffers
"Received professional and courteous service from Chad and the young lady at front desk, whose name I did not get. Both went over and above what was expected!!"
We responded:
"Thanks so much for the awesome review, Judy! We're glad to hear Chad & Kim were able to help you out. If you ever need anything else, just give us a shout! We appreciate your business! - Marty"
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Michelle M.

December 30, 2025

5  out of  5
rating by Michelle M.
"Enjoyed working with Chad! A pleasure to work with during the entire process."
We responded:
"Michelle, thank you for taking the time to leave us a 5-star review. We are pleased to hear that you had a great experience with Chad. Thank you for your business. -Marty"
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Margaret Hoelscher

November 20, 2025

5  out of  5
rating by Margaret Hoelscher
"Thank you Chad for all your help on 11/19. The transfer of insurance to my new vehicle and advice on follow up went quickly and easily. You were very professional, knowledgeable and kind."
We responded:
"Margaret, Thank you very much for the kind review of my office and Chad in particular. We very much appreciate you taking the time to leave us such a good review! Marty"
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Katelyn Sherf

November 19, 2025

5  out of  5
rating by Katelyn Sherf
"Had a great experience with Chad! Keep it up"
We responded:
"Thanks so much for the 5 stars! We’re glad Chad could help and really appreciate you taking the time to recognize him. Thank you for your business! -Marty"
Profile photo of Megan Baucom

Megan Baucom

November 6, 2025

5  out of  5
rating by Megan Baucom
"After getting caught up in a super stressful situation with my insurance Danielle was able to help me get through it and was also able to get me the best rate for my situation through Gainsco. She is super responsive to my calls and emails and thankfully helped me get everything straightened out. When progressive was quoting me at $760 a month for 3 cars and 2 drivers, Danielle got me settled with Gainsco at $462 a month. I wouldn't say I recommend State Farm but I do recommend the team at Marty Joiner. They're all great. Especially Danielle. 🙂"
We responded:
" Hi Megan, Thank you so much for sharing your experience! We’re thrilled to hear that Danielle was able to guide you through a tough situation and find you a great rate. Our team at Marty Joiner works hard to provide responsive and personalized service, and it’s wonderful to know that Danielle made such a positive impact for you. We appreciate your honest feedback and your recommendation of our team—it truly means a lot. If you ever need assistance in the future, please don’t hesitate to reach out! -Marty"
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Reilly Elsner

November 3, 2025

5  out of  5
rating by Reilly Elsner
"I’ve had the pleasure of working with Chad multiple times, and he’s outstanding. He’s patient, friendly, and explains everything in a way that makes the process effortless. You always walk away feeling taken care of. If you’re working with Chad, you’re in great hands!"
We responded:
"Thanks so much for the great feedback! We’re really happy to hear Chad took such good care of you. We’ll definitely pass along your kind words to him. If you ever need anything else, just give us a shout! - Marty"
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Noah Lytle

October 23, 2025

5  out of  5
rating by Noah Lytle
"Well taken care of. Chad knew all the answers to my questions and genuinely cared about helping me get the right services for me. Thanks Chad!"
We responded:
"Noah, thank you for your 5-star review! We greatly appreciate your business. - Marty"
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Dustin Willford

October 21, 2025

5  out of  5
rating by Dustin Willford
"Had the pleasure of talking with Chadwick J, he was very polite and honest.Highly recommend."
We responded:
"We appreciate your business and your 5 star review, Dustin. Marty J."
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Anita Oakley

October 21, 2025

5  out of  5
rating by Anita Oakley
"Chad Jordan is very helpful. Highly recommend their service."
We responded:
"Hey Josh! Thank you so much for taking the time to write a 5 star review for our office and Chad in particular! Have a great day! Marty J."
Profile photo of Shannon Kauffman

Shannon Kauffman

September 22, 2025

5  out of  5
rating by Shannon Kauffman
"I recently had to help my son get on his own insurance plan and Chad was super helpful and guided us in the right direction and all coverages so we could make a discission. He knows his stuff, and I recommend him. Great customer service!"
We responded:
"Thank you so much for your kind words, Shannon! We’re thrilled to hear that Chad provided you with excellent service. We’ll be sure to share your compliments with him—he will be delighted to know his efforts made a positive impact on your experience. Thank you for your business. -Marty"
Profile photo of Matt Stone

Matt Stone

September 18, 2025

5  out of  5
rating by Matt Stone
"I highly recommend Marty Joiner's State Farm office. In particular, Danielle has been a pleasure to work with and was able to get me set up with new auto policies that will save me money, especially when bundled with my homeowner's policy. She is very prompt, reliable and detail oriented. Thanks Danielle!"
We responded:
"Thank you Matt, we appreciate your business. I am glad to hear Danielle was able to assist you and save you money! - Marty"
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Chip Romp

September 16, 2025

5  out of  5
rating by Chip Romp
"We appreciate the support Chad and the team at Marty Joiner provided when we experienced claims with multiple cars on our policy over the last few weeks. Always professional."
We responded:
"I am glad Chad and my claims team took good care of you during your time of need. Thank you for your trust in us. Marty J. "
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Mags Rosdol

September 16, 2025

5  out of  5
rating by Mags Rosdol
"I have had issues with other insurance places in my very short time as a driver, but Marty Joiner State Farm has always been dependable, reliable, and helpful to the utmost degree. Chad Jordan in particular helped me a great deal in a matter of crisis and I am extremely grateful."
We responded:
"We sure appreciate your business, Mags. Chad and the rest of my team do an amazing job for our customers! We look forward to working with you in the years ahead. Sincerely, Marty "